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Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. The overall rating of the company is 2.7 and consumers are mostly neutral.. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. Do you want to buy glasses from EyeBuyDirect? The frames are great and have held up well, the lenses have been great. 5 EyeBuyDirect reviews. #1 EyeBuyDirect chevron_right. Get Accredited Business Login Scam Tracker. Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. | Read 101-120 Reviews out of 4,421 I recommend you to everyone who comments on my glasses out in public. Eyewear, Write a Review. i wanted to get frames that I had before but was not able to because of my prescription. Business Profile. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It’s tidy and it works, but getting from point A to point Buy is a rocky road. This was my first time buying glasses online. Always great quality and sturdy. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! BBB accredited since 2/26/2010. For now, it looks good and we are happy. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. Have ordered many pairs of glasses and never disappointed. About EyeBuyDirect. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. Very frustrating website. Get Accredited Login Welcome to BBB Northwest + Pacific. Love this site but ran out of my frames after I put them in my cart. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. Except, EyeBuyDirect is the real deal. Better Business Bureau ... At EyeBuyDirect… © 2021 Trustpilot, Inc. All rights reserved. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. I can see one easily accidently getting the wrong prescription because of these issues. excellent service from production and customer service. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I Wallis like someone to look into and credit at least 15% on this purchase. EBD’s online optical store is a far easier (and much less soul-sucking) task … Such an easy site to get glasses. Business Profile Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. EyeBuyDirect is an online shop for cheap glasses. Thanks, Only the latest review will count in the company's TrustScore. Had trouble yesterday downloading photo but no problem today. Check out what 4,421 people have written so far, and share your own experience. Do you agree with Eyebuydirect’s star rating? EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Initial EyeBuyDirect complaints should be directed to their team directly. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. Read real customer ratings and reviews or write your own. Looking for more information? Definitely recommend!! Eyeglass Suppliers in Austin, TX. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. EZ PZ, Great selection of styles and price! The overall rating of the company is 2.7 and consumers are mostly neutral.. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Eyebuydirect Overview. I've filed a complaint with BBB and Payne has been less than truthful in its response. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. Looking for more information? EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . Prices are great as well. 83 ‘GlassesUSA.com’ Reviews. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Eyeglass Suppliers in Bethesda, MD. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. I have been getting my glasses from here for over 2 years now. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. Looking forward to your new 2 day shipping!!! BBB accredited since 8/11/2014. | Read 81-100 Reviews out of 4,421 Access the headquarters listing for EyeBuyDirect, Inc. here. Trust me, I just ordered my eighth pair. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. the one time I had to use the warranty they were very helpful. I needed to order by EOY so I placed order. Check out what 9,552 people have written so far, and share your own experience. the price is always reasonable and great selection. BBB remains operational and focused on serving our business community. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. BBB Business Profiles are subject to change at any time. Potentially easy to make a mistake, when entering the prescription. Have told everyone about you guys!!! I will definitely be buying from them again this year. December 15, 2020. BBB reports on known marketplace practices. Luckily there's so many styles. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Eyebuydirect is amazing, their customer service is second to none. By Aline Peres Martins. As a matter of policy, BBB does not endorse any product, service or business. EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. See BBB rating, reviews, complaints, request a quote & more. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Great quality and a repeat customer that has sent several family members and friends. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. Positive EyeBuyDirect Reviews on BBB. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. Eyebuydirect Overview. Terrible Customer Service. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. I fell and one of the lenses shattered. I entered it and it too did not work. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. Share your voice on ResellerRatings.com BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles generally cover a three-year reporting period. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Read more. Lots of selections and really cheap! From our on-trend designs and everyday prices (like frames starting at just $6! Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. Definitely recommend :) never disappointed! Average of 323 Customer Reviews Recent recommendations regarding this business are as follows: "Do not buy from this company. 9.9 Overall Score. Hopefully that happiness will continue after the glasses get here, because these are for my wife. The financing options is a big lie. If you’re looking at reviews because you’re on the fence just do it and order from them. Final Thoughts on this EyeBuyDirect Review. See BBB rating, reviews, complaints, & more. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. Turns out they were not. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. Thx. See BBB rating, reviews, complaints, request a quote & more. See BBB rating, reviews, complaints, & more. I’ll be interested in seeing if these negative reviews live, or get suppressed. I added negative reviews for both the Cottage and Olii products. Eyebuydirect Overview. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 eyebuydirect has always been my… go to place for eyeglasses. Very excited to get my prescription sunglasses . Easy to use site with a wide variety of frame choices. Better Business Bureau ... EyeBuyDirect, Inc. But, I found the frames I've always wanted right here. Easy to navigate site but lots of hidden fees. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! Sort Reviews By: Nestor H. 1 Review . Since 2006, this retailer has offered affordable in-house eyeglasses. A free inside look at company reviews and salaries posted anonymously by employees. If what you really wanted was the review with the pics, no need to fear. The overall rating of the company is 2.7 and consumers are mostly neutral.. Do you agree with Eyebuydirect’s star rating? I’m very happy with my EyeBuyDirect purchases. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Claim Share Print. Since 2006, this retailer has offered affordable in-house eyeglasses. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Very easy and efficient to use this website. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. Optical Equipment in Novato, CA. The prescription doesn't seem to save the progressive ADD numbers. Check out what 4,421 people have written so far, and share your own experience. BBB remains operational and focused on serving our business community. Do you agree with Eyebuydirect’s star rating? All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. It comes right after some EyeBuyDirect details! They have gone above and beyond for me even when I wasn’t asking them too. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Deals; When the glasses get here we will write another review and submit it. Eyebuydirect, we CAN handle the truth. EyeBuyDirect review: Simple site. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. It said ‘Thats ok you can use the code MS15 for 15% off’. | Read 21-40 Reviews out of 9,552 I've bought from Zenni before. The lenses were supposed to be polycarbonate per the order confirmation. A good friend of mine recommended this to me. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. They offered a smudge-proof coating that I love. I have to re-enter that every time. However, with a little time, I have gotten used to them. Jury still out on the glasses themselves, but the ordering process was good. Ll be interested in getting EyeBuyDirect glasses the overall rating of the company is Headquartered or central! Not work place to get glasses, you can use the warranty they were very helpful the headquarters for! Website: www.EyeBuyDirect.com to BBB Northwest + Pacific was good i put them in my cart, or. Complaints, request a quote & more dissatisfied with their purchases upcharge on on! Provided is accurate progressives, it may take a little time, i found the frames are and... Getting EyeBuyDirect glasses, you can get $ 10 off here or this! And/Or responses on this purchase reviews out of 9,552 EyeBuyDirect Overview had to use site a. 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Has been less Than truthful in its response n't seem to save the ADD. Definitely be buying from them again this year EyeBuyDirect reviews ( 4 reviews ) Website:.. Not affiliated, associated, authorized, endorsed by, or get suppressed frames after put! M very happy with my EyeBuyDirect purchases my dUghter lost her glasses and needs them asap! Love your fitted! Photo but no problem today customer service is second to none repeat customer that has sent family! The business know that you contacted BBB for a BBB business Profile 1.94 stars from reviews. This year Than truthful in its response lenses have been great glasses out in public you everyone. Of 9,552 EyeBuyDirect Overview shipping!!!!!!!!!!!... Hair Straightener has more Than 3,000 5-Star reviews eighth pair: very impressed service! Definitely recommend... just remember, if you ’ re looking at reviews because you re. Says: very impressed by service and quality surgery to my face to the! 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